Friday, March 2, 2012

Ins, Outs, and some NYC highlights

IN

- that Sigma F80 brush. It has made applying foundation when in a rush such a joy, I tell ya.

- sunshine

- Etsy. I placed my first order today as I was laying in bed nursing a cold... there really isn't anything better than ordering new jewelry to make oneself feel better, is it? The experience was easy and both sellers were prompt and helpful. Post to follow once I receive my things.

- clearing out the makeup drawer. I am gearing up for a blog sale soon (aiming the end of this week) and I will be posting a preview of it on my Facebook page, so make sure you are tuned in and 'Like' the page if you are interested!

- NYC. It was a short trip, but a great first visit to a city with so much to offer. I spent some quality time with one of my cousins whom I don't usually get to see very often unless I travel back to Romania. He now works in Manhattan so this means more trips that way might be on the horizon :)

I also got to meet one of my favourite bloggers that I have known through here for ages - Dara aka BelleDuJourNYC. I remember we started making YouTube videos at around the same time, and we had both been blogging before that. She is so beautiful and fun to hang out with, it really was like catching up with an old friend. Some of the friendships and people I get to "know" through this process is one of the absolute best parts of blogging/tweeting/YouTube and makes it all such a great experience.

I did a fair bit of shopping, a couple of clothing items and accessories here and there - I wanted things that I couldn't buy easily where I live. So that meant diving into some Burberry makeup (and walking by the Tom Ford counter without looking twice), and smelling obscene amounts of perfumes by brands I had never heard of before. My favourite beauty buying spot was probably the Saks on Fifth Avenue. They had amazing selection and great, helpful staff. The Bergdorf Goodman beauty floor was also amazing but the staff was quite cold and loved sharing evil glares with everyone who walked past... which brings me to my one and only OUT!

OUT

- One of my all time pet peeves are rude/stuck up department store staff members. I could honestly write 287182 pages with mean jokes and complaints but come on, you work at a beauty counter - take that stick out of your ass and be friendly to your potential customers ;)
I was honestly shocked by the overall bad customer service experience I have had in NYC. You'd think with it being one of the shopping capitals of the world, they would be a bit more helpful. It took me about 30 minutes to get the attention of someone at Barney's when I wanted to try on some trousers. There were about 2 other customers and 5 sales associates on the entire floor. Unbelievable. All the SA's look like they've been plucked from an editorial but their attitudes left much to be desired. The Saks store on Fifth Avenue was the only one where the staff on all levels - shoes, beauty, clothing (I tested out all floors on purpose) - was kind, not pretentious, and helpful. I also got helped by one very kind and funny gentleman in the accessories department of Barney's - this is what I do, I find a nice person that I like, and that's where I take my business :) 
It just bugs me when luxury retailers hire rude and pretentious staff. It's not always about hunting the big fish you can make the most commission off of.

Anyway, rant over - here are some snapshots from my long and painful daily walks:

      

PS: I was asked by the lovely Tanya Burr to share some of my recommendations for things to check out while there. Keep in mind that having only been there once, I am no expert, but this is what I enjoyed:

- Central Park, grab a coffee and walk through there. A peaceful retreat in the midst of the concrete jungle.
- Broadway... try to get tickets to a show! There are so many great ones out now, just don't go to the Spiderman one.
- Sprinkles cupcakes. Cute and delicious. There is only one location I believe, on Lexington Ave.
- DON'T go to the Sephora in Times Square. It's an anxiety attack waiting to happen. Opt for a more quiet one like the one on 5th Ave by the Rockefeller Center. The skating rink they have by there is so cute, and some great stores in the area like a big Anthropologie and J Crew. Try to avoid any shopping in Times Square in general, unless you don't mind huge crowds  o_O
- I loved shopping for beauty and clothes at Saks on Fifth Avenue... the original Saks!
- Barney's on Madison Ave if you'd like to explore luxury goods... go up Madison Ave for more amazing boutiques
- the Meatpacking district is fun for going out
- dinner at Phillipe in the Upper East Side was fantastic (I also saw Lavo and Tao which are supposed to be good too... I've only been to Tao in Vegas and the food was phenomenal as well).

Things I didn't have time to see but I want to next time:
- the Met museum
- World Trade Center memorial

Hope you enjoyed this monster of a post and see you soon with a blog sale!!

34 comments:

  1. You know it's odd because when I was in NYC last year, a shop assistant in Saks almost made me cry she was so rude to me! But I'll peg it on one bad assistant since the rest of the store seems nice. It's one of my pet peeves too - although working in retail, I also hate rude customers!
    S xx

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    1. the Saks I go to in Michigan has some really rude workers too, especially in apparel/accessories... it's unfortunate. I totally can relate on the rude customers bit as well, I worked in retail for almost 7 years (in the returns department no less) and I have had the misfortune of dealing with some less than lovely customers haha.. I think that in retail, being courteous and nice gets you way farther than being a snobby jerk!

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  2. I completely agree with you, I really hate rude and snobby SAs. It ruins the shopping experience and if I happen to get one, I won't buy from them, I'll find the product elsewhere and spend my hard earned money there. There's no excuse for being rude. Especially when your job *is* customer service! It baffles me. Glad you had fun in nyc!

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  3. Love the pictures and absolutely love your sunglasses (on the second picture). Would you mind sharing the brand/model?

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    1. thank you Dani! my sunglasses are by Chanel, the classic cat eye model (the brown ones. they come in black as well)

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  4. Oh I feel you! They NYC SA's know how to crush your shopping spirit! Glad you found some friendly ppl though.

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  5. Ugh, I had a bad SA experience at The Bay recently as well. I was the only customer walking around the beauty section while, and I'm not kidding, at least 6 SA's were chit chatting with each other, completely ignoring me. When I asked one of them if she could help me with something, she gave me a murderous look and directed me to another SA. Wtf?! Anyway, I totally understand your frustration.

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  6. Happy Friday!

    I have similar complaints about CS here in Toronto , for the most part it is non-existent...especially at our high-end dept. stores. In my experience the sales people at these store only want to socialize with their counterparts, and Heavens forbide you should interupt them with a query. I avoid shopping there at all costs...like you, I prefer to spend my $$ at places where I am appreciated. Rant over! LOL I LOVE New York and travel there at least once a year...looks like you had a lovely time. Best, Lisa

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    1. haha, at The Bay it's always like that when I try to look at items from the Chanel/Lancome/Dior counter... when they notice I'm there and I want to ask a question, they make me feel like I ruined their talking time. it's unfortunate.

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  7. great post about NYC, i can't wait to go there some day!

    Also, I've been putting off a Sigma order for awhile.. i might just cave

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  8. Loved the NYC pics...I loved NY when I went last year...was only for a few days...would definitely go back for longer! :) xx

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  9. So glad to see this post and pictures of Central Park! The next time you go to NYC, you must must must go to Aritzia! They offer an amazing selection of high quality basics and classic clothing. The one girl helping me there was very nice. I will say though that the sales girls kind of attack you and might try to steal someone else's sale. But they will pay mind to you! :)

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    1. I have been to Aritzia many times in Toronto - I thought it was a Canadian store? haha they really do have cute things :)

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    2. Brain fart. I completely forgot you were Canadian! For some reason I keep thinking that you live in Europe.

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  10. I call these sales associates: I-serve-the-rich-and-pretentious-therefore-I-am. Not!

    The funny thing is that my husband has no problem telling them to snap out of it! We all should start doing that.

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  11. Love NY, such a fabulous city..enjoyed your photos! I so agree with the snobby, rude sales associates. It's beyond ridiculous that they are in customer service and are basically retail clerks..yet they act like you should be happy they allow you the favour of shopping in their store. Insanity.

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  12. I'm from NYC and the SA's can be so rude but I guess most New Yorkers just tell them off or ignore them haha! Don't let them ruin your shopping experience! Next time definitely check out The Met, I worked there, it's the best! There are tons of other cool places too hopefully you'll get to explore more!

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    1. yes I cannot wait to go back! 2.5 days was really not enough in a city that has so much to offer!

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  13. I love Central Park...favorite place to be in NYC. Have to agree with you about the SAs. Magnolia's was a must for me instead of Sprinkles since I'm from LA, but I heard there's a Magnolia's in LA now...yum ;)

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    1. I didn't get a chance to go to magnolia (or Laduree for that matter.. speaking of desserts) but will save that for next time! LA would also be so fun to visit - I bet you love the sunshine :)

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  14. love the collage girl! My face's the cupcake pic :D x

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  15. No matter where I go, I share your views on pretentious staff. I mean, I can understand if you have a bad day that you're not so smiley and friendly, but really ... it's a job and pretentious staff is so annoying!

    Love sigma brushes, I got the mineral brush f45 as my foundation brush. It's so soft, I love it!

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    1. whats weird is that I never have this problem at regular stores - at Zara or Forever21 it's always warm and friendly. somehow when you enter the luxury department store realms, it gets icy cold haha

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  16. Do you get a balenciaga coin purse or something? Love it!

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  17. I really want to try Sigma brushes but always end up buying something else instead! And I know what you mean about snobby staff, if I am paying a lot of money for an item, I would like good customer service!

    http://kristinayellowroses.blogspot.com/

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  18. I knew you would love the Sigma F80 brush. It can apply any foundation, anywhere on the face, anytime! Now if I could just get you to use a Beauty Blender for special occasions :) Glad you had so much fun Sandra!

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  19. Oh and I know a great makeup artist that works in Bergdorfs and is the sweetest guy you will ever meet. HIs name is Dustin Lujan and he works the Le Meiter de Beaute counter. Genius MUA and nice :)

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  20. AW!!! I just saw this!!! I had so much fun with you girrrrrl. Cant wait til you come back next time, I have a few more spots to take you!! xoxo

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  21. I am really happy to hear that you had fun here.. I live in NYC and I love it!

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